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Pgp Desktop Unable To Enroll Error 11980

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A successfully bound client is constantly communicating with the PGP Universal Server for policy updates and key lookups. Misconfigured Custom Installer. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Also, if you would like a fresh install to create new PGP Keys, you will want to delete the PGP folder in My Documents, which is the default location for PGP Source

See the following article for more information. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Create a SymAccount now!' Unable to enroll a custom PGP Desktop 9.0.x install created with Universal 2.0.x and above TECH148941 February 7th, 2011 http://www.symantec.com/docs/TECH148941 Support / Unable to enroll a custom

Could Not Start Disk Encryption Error 11980

Note: This exception should list a FQDN instead of a WINS name. For Active Directory 2003, it is required. 6. Connection Issues If enrollment of the Symantec Encryption Desktopclient fails immediately, examine the following areas: Check for any proxy server or firewall settings which may cause connection issues. Close Login Didn't find the article you were looking for?

Terms of use for this information are found in Legal Notices. Using nslookup from a command prompt can help in verifying that these records have been correctly set. 3. This article provides some areas to troubleshoot client enrollment with aSymantec Encryption Management Server. Note: A simple method to find the correct Bind DN that is needed for the Universal Server can be queried from Active Directory at the command prompt on a Windows 2003

Solution This issue is fixed in the following release: - PGPUniversal Server 3.2.1 MP5 Workaround Toremovethe error, youmust remove the keyserver "Keyserver of sender or recipient address (ldap://keys.$ADDRESS_DOMAIN:389)" from the Encryption Desktop Is Unable To Contact Your Organization's Symantec Encryption Server Example.com is the domain in this example in finding the Distinguished Name(The Bind DN field for the PGP Universal Server) for the user example1. Windows Vista & Windows 7 Click Start. https://www.symantec.com/connect/forums/pgp-setup User not found in directory If the user is rejected due to not being found in the directory, check the following areas: Confirm the Base DN in the Directory Synchronization settings

Select the folder and right-click the right pane in the Registry Editor. Ports are blocked - Make sure connections from the client to the server are not being blocked and from the server to the LDAP directory (if enrolling with LDAP) or the Provide feedback on this article Request Assistance Print Article Products Related Articles Subscribe to this Article Manage your Subscriptions Search Again Situation When attempting to enroll a Symantec Encryption Desktop (previously Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

Encryption Desktop Is Unable To Contact Your Organization's Symantec Encryption Server

Email binding: Ifthe custom install is enrolling with email, or if email encryption will be used, the correct mail server to which your client is connecting to for email must be https://support.symantec.com/en_US/article.TECH149150.html Legacy ID 1325 Terms of use for this information are found in Legal Notices. Could Not Start Disk Encryption Error 11980 If not using ldap enrollment, Preset policy should be used. Unable To Start Encryption File Operation Error (-11991) Email Enrollment Missing registry entries, third-party software, and other conflicts may cause the Next button to remain grayed out.

Don't have a SymAccount? this contact form Close Login Didn't find the article you were looking for? No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention PGP Desktop users will stay in this policy until a new custom installer with a different group is deployed. Pgp Error -11980

Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Invalid Credentials When receiving an error regarding Invalid credentials, it generally due to the user account with a incorrect password. It is also worth noting that proxy exceptions should be separated with semi-colons, not commas. have a peek here Browse to HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

Applies ToManaged PGP Desktop client enrollment. See the following articles for additional troubleshooting : Lotus Notes: Enrollment Fails if the Enrollment Message is Relayed Through an Exchange Connector. To do not click this button until you have made a note of all the policy settings that are configured under each section (General, Keys, PGP Desktop, PGPUniversal Web Messenger). 5)

Try these resources.

This could be the entire FQDN of the email server or possibly just the WINS name in the case of Microsoft Exchange. Thank you for your feedback! Solution Confirm the correctAppDatavalues in the following locations in the registry. If other systems on your domain are successfully enrolling with the server, this issue is most likely specific to the PC.

Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation When attempting to perform PGP Whole Disk Encryption, you receive the Thereby not allowing you to continue enrollment. Confirm the PGPSTAMP for Symantec Encryption Desktop in the Windows Registry is correct. http://exactcomputerrepair.com/unable-to/planetside-2-error-unable-to-download.html Using an ldap browser such as Softerra can determine if you are entering in the correct Bind DN under the Directory Synchronization button on PGP Universal server.

Confirm your LDAP server is configured correctly for LDAP referrals. Right-click the AppData value and select Modify. The following attributes are queried by the Universal server if Directory Synchronization is enabled: cn, mail, smtpProxyAddress (or proxyAddress SMTP: ), uid, sAMAccountName, Usercertificate, binary. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Submit a Threat Submit a suspected infected fileto Symantec. Type regedit and click OK. Close Login Didn't find the article you were looking for? To resolve this issue do one of the following: Delete any unnecessary certificates from the users directory profile.

Incorrect ldap credentials - If using ldap enrollment, make sure the ldap credentials have been properly entered. Create a SymAccount now!' PGP Whole Disk Encryption Error Message: Cannot Commit to Disk TECH149372 February 5th, 2011 http://www.symantec.com/docs/TECH149372 Support / PGP Whole Disk Encryption Error Message: Cannot Commit to Disk Legacy ID 2001 Terms of use for this information are found in Legal Notices. This command is only applicable with Active Directory under Windows Server 2003.

Close the Registry Editor. Try these resources. Type %USERPROFILE%\Application Data for the Value data and click OK.