Home > Pgp Error > Pgp Desktop Error

Pgp Desktop Error

Contents

To resolve this issue do one of the following: Delete any unnecessary certificates from the users directory profile. Close the Registry Editor. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Type regedit and click OK. have a peek here

If LDAP Referrals are enabled for Directory Synchronization, but your LDAP server does not support LDAP referrals or is not being used, enrollment may fail. In the Systems Logs, click the drop down arrow and select Client. Whenproxy settings are enforcedby a group policy, the group policy will need to be changed to add the Symantec Encryption Management Server FQDN and port 443 to the group policy proxy Legacy ID 1279 Terms of use for this information are found in Legal Notices. https://www.symantec.com/connect/forums/pgp-error-pgp-desktop-unable-contact-your-organizations-pgp-configuration-server-0

Pgp Error Codes

Don't have a SymAccount? Legacy ID 951 Terms of use for this information are found in Legal Notices. PGPSTAMP can be found in the following container: 32-bit machines: HKEY_LOCAL_MACHINE\Software\PGP Corporation\PGP 64-bit machines: HKEY_LOCAL_MACHINE\Software\Wow6432Node\PGP PGPSTAMP should look similar to this with ovid= pointing to your Symantec Encryption Management Server: ovid=keys.example.com&mail=*&admin=1 Provide feedback on this article Request Assistance Print Article Products Related Articles Subscribe to this Article Manage your Subscriptions Search Again Situation When attempting to enroll a Symantec Encryption Desktop (previously

Close Login Didn't find the article you were looking for? Submit a Threat Submit a suspected infected fileto Symantec. Close Login Didn't find the article you were looking for? Symantec Encryption Desktop Unable To Enroll Create a SymAccount now!' Troubleshooting: Symantec Encryption Desktop Client Enrollment TECH149341 October 9th, 2013 http://www.symantec.com/docs/TECH149341 Support / Troubleshooting: Symantec Encryption Desktop Client Enrollment Did this article resolve your issue?

Thank you for your feedback! Pgp Encryption Error Try these resources. Connection Issues If enrollment of the Symantec Encryption Desktopclient fails immediately, examine the following areas: Check for any proxy server or firewall settings which may cause connection issues. https://support.symantec.com/en_US/article.TECH155959.html Thank you for your feedback!

The PGP BootGuard screen is shown displaying PGP Recovery Disk Press any key to continue.. This can cause timeouts when the Symantec Encryption Management Serveris querying the DomainController to pull the Users Profile. Close Login Didn't find the article you were looking for? Browse to HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

Pgp Encryption Error

Please provide both successful or unsuccessful results back to Symantec support with information about the make and model of the system you tested with. Additional InformationMore information on PGP can be https://support.symantec.com/en_US/article.TECH192179.html Check the user account password in Active Directory and the password of the Bind DN user specified on the Symantec Encryption ManagementServer. Pgp Error Codes Type %USERPROFILE%\Application Data for the Value data and click OK. Encryption Desktop Is Unable To Contact Your Organization's Symantec Encryption Server You can enter the correct passphrase and press any key other than "D" to boot into Windows.

To add the Value to the registry: Windows XP Click Start>Run. If you would like to provide more details, please log in and add a comment below. Select the folder and right-click the right pane in the Registry Editor. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Pgp Error 11418

Type regedit in the Start Search field, and then click the regedit result in the Programs list. If you would like to provide more details, please log in and add a comment below. One way of testing this is to try to connect to https://keys..com:9000 from the client where is the FQDN of Symantec Encryption Management Server. Check This Out Try to connect to the server via Telnet over port 443.

Problem Installed PGP WDE 10.1.1 (or earlier) on Windows machine and after reboot, boot hangs with "Initializing loading" and Windows fails to load This message appears on screen: "Loading password authentication Type AppData for the value. If you don't find your answer, contact [email protected]

Mail Queue - Check if messages are stuck in the Mail Queue.

If connectivity issues persist, try restarting the Symantec Encryption Management Server. Instructions by Symantec on verifying the fix (posted here as well) After burning the ISO to a CD, please follow the instructions for the current state of the system (not encrypted Click the Reporting card and select the logs tab. Type AppData for the value.

HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders If the values are missing use the following steps to add the value to the registry. You can verify your Directory Synchronization by testing the connection to your LDAP server. Try these resources. No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Access Keys: Skip to content (Access Key

When LDAP Directory Synchronization fails, client enrollment may fail with an error message regarding failure to import a license number. Windows Vista & Windows 7 Click Start. Thank you for your feedback! After that you can decrypt the disk from the PGP Desktop UI.

Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Error The error may be similar to the following: 14:40:41 Unable to send logging data to configuration server; will try later: item not found (-11984) Cause This issue usually indicates that Other indicators point to a problem with Optimus in the BIOS. For example,Symantec Drive Encryption (previously PGPWhole DiskEncryption)event notices include device detection, disk encryption or decryption, device status changes, errors during events, and WDRT use or creation.

Check network DNS (forward and reverse lookups) settings. If theAppDatavalues are different or missing, you will need to update the key in the registry. See the following article for more information. Create a SymAccount now!' Symantec Encryption Desktop (previously PGP Desktop) Error: Unable to save (key has been disabled: -11495) TECH192179 June 11th, 2013 http://www.symantec.com/docs/TECH192179 Support / Symantec Encryption Desktop (previously PGP

Workaround If you need to have the drive encrypted and are still experiencing the boot error, you can boot off the recovery CD in the meantime. Mail Route configuration. Thank you for your feedback! Note that being able to telnet to port 443 of the server does not mean that proxy settings are not causing a problem.

Helpful Inaccurate Obsolete Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki ABOUT About this site IS&T Services HOW TO Become a contributor Create an article Comment on No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Products Products Home Threat Protection Advanced Threat Please use PGP recovery disk." Issue occurs with some newer generation laptops and desktops from Dell, Lenovo, Asus and Samsung running Windows 7 64-bit. Just start typing.

Right-click thekeyand select Key Properties 4. No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Products Products Home Threat Protection Advanced Threat Check network connectivity to the Symantec Encryption ManagementServer.